Disclosures &

Agreements

Client Responsibilities:

  • Clients are responsible for providing accurate and relevant information to facilitate the consulting process. This includes access to necessary data, resources, and personnel within the organization.

Consultation Fees:

  • Miro and Company charges fees for consulting services rendered, which are determined based on the scope and complexity of the project. Fee structures may vary and will be communicated to the client prior to engagement.

Cancellation Policy:

  • Cancellation by Client:

    • Cancellations made 2 days prior to the scheduled start date will incur no cancellation fees. a written email request for cancelation must be made within 2 days prior to the project start date.

    • Cancellations made less than 1 weeks (7 days) prior to the scheduled start date will be subject to a cancellation fee equal to 70% of the total consulting fee.

    • In the event of cancellation after 1 week (7 days or more), the client will be responsible for payment of all fees incurred up to the date of cancellation.

    • Cancellation requests received after will services has been rendered will not be eligible for a refund, and the client will be responsible for payment of the full consulting fees.

  • The Client agrees to the cancellation policy by providing an initial, partial or full payment for the agreed services.

Protecting Our Brand:

  • Upholding the integrity of our brand is paramount. We take proactive measures to prevent chargebacks, disputes, and payment cancellations.

  • In the event of unauthorized charges or payment issues, we will work diligently to resolve the issue and ensure a fair outcome for all parties involved.

  • Customers found to be engaging in fraudulent activities, including filing false chargebacks or disputing legitimate charges, will be banned from future purchases and may face legal action.

Uniqueness in Service:

  • Our commitment to uniqueness sets us apart. We strive to provide innovative solutions and unparalleled service to each of our valued customers.

  • By choosing Miro and Company, you're not just getting a product or service – you're joining a community of like-minded individuals who value quality, integrity, and excellence.

Payment Agreement:

  • Any payments made to Miro and Company are in agreement with this refund and payment cancellation policy. By proceeding with payment, you acknowledge and accept the terms outlined in this disclosure.

Contact Us: If you have any questions or concerns about our refund and payment cancellation policy, please don't hesitate to contact our customer support team at info.miroandco@gmail.com

Policy Updates: We reserve the right to update or modify our refund and payment cancellation policy at any time. Any changes will be communicated through our website or via email to our customers.

Thank you for choosing Miro and Company. We appreciate your understanding and cooperation regarding our brand integrity measures.

Scope of

services

  1. Business Strategy Development: Miro and Company collaborates with clients to develop comprehensive business strategies that align with their vision, goals, and market opportunities. Our strategic planning process encompasses market analysis, competitive positioning, and strategic goal-setting to drive sustainable growth and competitive advantage

  2. Design Strategy: We integrate design thinking principles into our consulting approach to help clients develop innovative products, services, and experiences that resonate with their target audience. Our design strategy services include design research, ideation workshops, prototyping, and user experience (UX) design to create compelling solutions that meet user needs and business objectives.

  3. Brand Development: Miro and Company assists clients in building strong, differentiated brands that convey their unique value proposition and resonate with their target market. Our brand development services encompass brand positioning, messaging strategy, visual identity design, and brand activation to create memorable brand experiences that drive customer engagement and loyalty.

  4. Design Engineering: We leverage our expertise in design engineering to help clients translate conceptual ideas into practical, manufacturable products and solutions. Our design engineering services include product design, engineering analysis, CAD modeling, prototyping, and design for manufacturing (DFM) to ensure that products meet performance, quality, and cost requirements.

  5. Process Optimization: Miro and Company works with clients to streamline their business processes and improve operational efficiency across the organization. Our process optimization services encompass process analysis, workflow redesign, automation, and performance measurement to eliminate waste, reduce costs, and enhance overall productivity.

  6. Digital Transformation: In today's digital age, Miro and Company helps clients harness the power of technology to drive business innovation and transformation. Our digital transformation services include digital strategy development, technology roadmap planning, digital product development, and implementation of digital tools and platforms to enhance customer engagement, optimize operations, and fuel growth.

  7. Organizational Development: We support clients in building high-performing organizations by fostering a culture of innovation, collaboration, and continuous improvement. Our organizational development services include leadership development, talent management, change management, and organizational design to empower teams, drive employee engagement, and enable organizational agility.

  8. Risk Management: Miro and Company assists clients in identifying, assessing, and mitigating risks that may impact their business operations and strategic objectives. Our risk management services encompass risk assessment, development of risk mitigation strategies, and implementation of risk monitoring and control measures to safeguard against potential threats and vulnerabilities.

Project Terms &

Ownership Disclosure

At Miro and Company Inc., we are dedicated to delivering top-tier website building and brand development services. Please read and understand the following terms regarding the ownership of work, including the use of AI-generated images, and payment structure:

1. Digital Ownership Rights:

  • Upon the full payment of the project balance, the client will retain full ownership of the completed work, including the website and all brand assets created, whether through traditional design or AI-generated imagery.

  • Until the final payment is received, ownership rights remain with Miro and Company Inc. No rights to the work will be transferred before full payment.

2. Use of AI Images:

  • In some projects, AI-generated images may be incorporated into the design or branding. Once the final payment is processed, the rights to these AI-generated images, including commercial usage, will be fully transferred to the client.

  • The client will hold the rights to use these images in any way they see fit, including for marketing, advertising, and further creative development, once payment is complete.

3. Service Continuation:

  • Services will continue until the full balance is paid. After the last payment is processed, Miro and Company Inc. will cease all services related to the project, and the project will be considered complete.

4. Agreement Entry:

  • This agreement is entered into once the payment for the project is processed. The terms outlined here will govern the project, including the transfer of ownership rights, including AI-generated images, and cessation of services upon final payment.

5. Payment Terms:

  • Payments must be made in full or as per the mutually agreed payment schedule. Delayed payments may result in a halt of services until the balance is paid in full.

By proceeding with payment, you acknowledge and agree to these terms, and upon receipt of payment, the transfer of ownership rights, including the use of AI-generated images, will be finalized.

If you have any questions or need further clarification, please contact us at info.miroandco@gmail.com